Question 1

How do I actually start a project with Vibesites?

Accepted Answer

Message us on WhatsApp or fill out the contact form with a bit about your business and goals. We'll reply within a few hours with questions or a quick call to scope the project, then send a proposal with pricing and timeline before anything is billed.

Question 2

I'm not sure what kind of website I need — can you help me figure it out?

Accepted Answer

Yes, that's most of our first conversation. Tell us what you're trying to achieve and we'll recommend the right service and plan, even if that means a smaller build than you expected.

Question 3

Do you work with businesses outside your home country?

Accepted Answer

Yes — we work with clients worldwide and communicate primarily over WhatsApp and email, which keeps timezone differences from slowing anything down.

Question 4

What does your process look like from start to finish?

Accepted Answer

Discovery and scoping, then design (wireframes to full visual design), then development, then a review and revision round, then launch and handover. You'll get updates at every stage — never radio silence.

Question 5

How long does a typical project take?

Accepted Answer

A template-based site can launch in under a week. A fully custom site typically takes 3–6 weeks. E-commerce, apps, and enterprise builds run 6–16 weeks depending on scope. Your proposal will include a specific timeline.

Question 6

How involved do I need to be during the build?

Accepted Answer

As involved as you want. Most clients spend a couple of hours upfront on discovery and then review work at key milestones. We don't need daily check-ins to keep moving.

Question 7

Are your prices one-time or subscription-based?

Accepted Answer

One-time, project-based pricing for design and development. The only recurring costs are optional — hosting, domain renewal, or an ongoing maintenance retainer if you want us managing the site after launch.

Question 8

What payment methods do you accept?

Accepted Answer

Bank transfer and major payment processors, depending on your region. We'll confirm the best option during proposal review.

Question 9

Is there a deposit required to start?

Accepted Answer

Standard terms are 50% to begin work and 50% on delivery. Larger projects can be split across milestones — see the Pricing page for full plan details.

Question 10

Will my website work well on mobile?

Accepted Answer

Every project is built mobile-first. Since most of your visitors will be on a phone, we design and test there first, not as an afterthought.

Question 11

Do you handle hosting and domains?

Accepted Answer

We can set up and manage both for you, or work with hosting/domains you already own. Either way, we'll recommend what fits your traffic and budget.

Question 12

Can you migrate my existing site or store without losing SEO rankings?

Accepted Answer

Yes — redesigns and migrations include a redirect mapping plan specifically to preserve your existing search rankings and backlink equity.

Question 13

Will I be able to update the website myself after launch?

Accepted Answer

On Growth, Scale, and Enterprise plans, yes — you get a content management system and a short training session so your team can make edits without needing a developer.

Question 14

What happens if something breaks after launch?

Accepted Answer

Every plan includes a post-launch support window (14–90 days depending on plan) covering bug fixes at no extra cost. After that, our Web Maintenance retainer keeps things monitored and updated indefinitely.

Question 15

Do you offer ongoing SEO or marketing after the site is live?

Accepted Answer

Yes, as an ongoing monthly service — technical SEO, content, and reporting. Many clients start this the same month their site launches to compound results early.

Everything you're wondering before you reach out.

Getting Started

Process & Timeline

Pricing & Payments

Technical

Support

Ask us directly — we reply fast.